Personal Information
Name, email, phone number, profile photo, date of birth, gender (optional), address, and identity verification documents.
01
Introduction
Welcome to Oliveeb ("we," "our," or "us").
Our products and services connect users to request and provide services, including task assistance, transportation-related services, and other on-demand activities.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, APIs, and related services.
02
Eligibility
Our products and services are intended only for users aged 18 and older.
Important: We do not knowingly collect data from individuals under 18. If discovered, such data will be deleted immediately.
03
Information We Collect
Account Data
Roles, skills, ratings, and task history linked to your account.
Payment Information
Payment processing is handled through Stripe. We do not store full card details, but we may retain transaction history and payout details.
Location and Device Data
Real-time GPS for tasks and navigation, plus device type, operating system, IP address, and service logs.
Communications
Chat messages, support requests, and related communications between users and support.
Uploaded Content
Photos, documents, and other files you submit through the platform.
04
How We Use Your Information
- Account creation and management.
- Identity verification.
- Task matching and fulfillment.
- Payment processing.
- Customer support.
- Notifications and alerts.
- Fraud prevention and security.
05
Sharing of Information
- Other users may see limited profile and task information as needed to use the platform.
- Service providers such as Stripe and cloud hosting partners may process data on our behalf.
- We may disclose information for legal compliance.
- Information may be transferred as part of a merger, sale, or other business transfer.
06
Data Security
We use encryption, secure authentication, and monitoring to help protect your information.
Note: No system is 100% secure.
07
Data Retention
We retain data while your account is active and as required for legal and operational purposes.
08
Your Rights
You may access, correct, delete, or restrict your data depending on your jurisdiction.
09
California Privacy Rights
California residents may request access, deletion, and opt-out rights under applicable law.
Clarification: We do not sell personal data.
10
Account Deletion
You may request deletion through app settings or by emailing privacy@oliveeb.com.
Some data may be retained for compliance, fraud prevention, or other required legal purposes.
11
Cookies and Tracking
We use cookies and analytics tools to improve user experience.
12
Third-Party Services
Our services may rely on third-party providers, including Stripe, Google Maps, and authentication providers.
13
Children's Privacy
Users under 18 are not allowed on the platform.
14
Changes to Policy
We may update this Privacy Policy from time to time and notify users through the app or by email when appropriate.
15
Contact
If you have any questions about this Privacy Policy, please contact us using the details below.